Your happiness is our happiness. And because we know that the perfect holiday begins long before you get here, we’ve put together key information and frequently asked questions here. Feel free to reach out to us via phone or email.
About the Adults Only Hotel Leitgam
Questions? Answers! Information from A to Z.
Adults Only: is the Hotel Leitgam an Adults Only Hotel?
Yes, our hotel wants to focus entirely on the needs and wishes of adult guests from 14 years. Many of our regular guests with children choose to holiday at our partner establishment, the Hotel Kronblick****, which is also part of our family-run business.
How to get to the Adults Only Hotel Leitgam in Chienes.
The hotel is located in Val Pusteria in the north of South Tyrol. We are surrounded by nature and very easy to reach. We’ve compiled all the information you need for travelling by bus, train, car or plane here.
Check-in and check-out at our Private Spa Suites at the Plan de Corones:
Your suite is ready for you from 2 pm on the day of arrival. You are welcome to use for free our wellness area if you arrive earlier. Please vacate your room by 11 am on the day of departure.
Âľ board and cuisine: when is the best time for enjoying a meal?
Our kitchen team is at your service with fine cuisine from morning to night, all year round. Details of our breakfast and afternoon buffets, snacks in the wellness area and our four-course evening meal are listed on this page.
E-charging station: you can charge your vehicle in the Leitgam underground car park:
If you bring your own adapter, you are welcome to “refuel” your e-car at the Hotel Leitgam (for a fee).
Pets: are dogs allowed at the Adults Only Hotel Leitgam?
Due to popular demand, our hotel is a pet-free establishment. We would be very happy to welcome you and your four-legged friend at our sister hotel Kronblick, just a few minutes’ walk from here.
Local tax: your valued contribution to the cultural and natural region of Val Pusteria
The local tax or tourist tax is a tax that all guests aged 14 and over are required to pay. It is currently €2.50 per person and night. Please pay the local tax when you receive your final bill. The local tax helps to maintain and improve the infrastructure, preserve the culture and nature, and develop the leisure activities in the region.
Car park: a holiday for your car
A free underground parking space is reserved for you when you arrive.
Rates: how much does a suite at the Hotel Leitgam in South Tyrol cost?
Find the best prices for our six amazing suites here. Prices are per person and per day. The local tax is not included in the price.
Travel Cancellation Protection Insurance: our insurance recommendation:
To protect you from the hassle of cancellation fees, we recommend you take out travel cancellation insurance. Click here, to find out more.
Cancellation: these conditions apply at Hotel Leitgam:
If you have not taken out travel cancellation insurance, the following conditions apply:
- one month to one week prior to arrival: 40% of the booking value.
- in the last week before arrival: 80% of the booking value.
- in the event of early departure or late arrival: 100% of the room rate per person
Cancellations are only accepted in writing. Deposits will be refunded in the form of a voucher, taking the cancellation conditions into account; monetary refunds are not possible.
Method of payment: you can pay your hotel bill as follows:
We accept cash (up to a maximum of €4,999), cheque, EC card, Visa, Mastercard or Eurocard. For transfers, please choose the “Sofortüberweisung” option so that the amount is credited to our account in good time.
Room reservation: What you need to know
Please note that the floor plans and photos of the suites may vary. We ask for your understanding that we cannot guarantee a specific room number or floor. However, we will of course do our best to accommodate your requests.